Responsibilities
* Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor.
* Acting as lead Sales Engineer during the presales process through solution implementation.
* Providing support to the Sales Team in requirement identification, solution design, and customer presentation for the Audio Visual Project Opportunities.
* Providing discovery (on-site/remote) support to capture environmental details.
* Architecting cost effect, reliable, supportable, audio visual designs based on the client's needs analysis and CI's best practices.
* Developing detailed Scope of Works for of Audio Visual Projects.
* Creating and modifying documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required.
* Interacting in person, by phone, &/or e-mail directly with client management and end-users.
* Responsible for articulating technology and product positioning to both business and technical users.
* Identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
* Demonstrating continued technical education through vendor and/or industry certification achievement.
* Delivering technology training to Sales and customers as requested.
Qualifications:
* Bachelor's degree in Computer Science or related field strongly preferred; an equivalent combination of education and relevant work experience required.
* 4 or more years of experience in the Professional Audio Visual design and integration industry.
* Solid understanding of IP networking, Audio Visual design and implementation, and real time, interactive and archived communications solutions.
* Working knowledge of integrated and non-integrated VC systems.
* Experience and/or strong working knowledge of multiple videoconferencing platforms.
* Strong attention to details, highly organized, and self-motivated.
* Ability to work in a fast-paced high-end customer focused corporate environment.
* Effective communication skills (oral and written).
Preferred
* Programming (AMX, Crestron, Extron) experience.
* Experience with AutoCAD and or Visio.
* Experience in provisioning Polycom SoundStructure, BIAMP, and or ClearOne Audio Processors.
* CTS, CTS-I, or CTS-D, EAVA, CVE, DMC-E, ACE, Video conferencing and/or Immersive solution certifications.
