This company is one of the Japan's fastest growing Electronics Manufacturers. With an incredible track record of producing Electronics Manfuactuers, they are now looking for someone ambitious and driven to join their growing Service Operation team in Japan. This company offers exciting career progression opportunities and is building up one of the largest portfolios for Electronic manufacturing in the entire country.
ESSENTIAL RESPONSIBILITIES
* Primary responsibilities include repair operations, capacity planning, test equipment and logistics in the region
* Lead the service center daily operations to achieve specific goals in productivity, quality, output, cost as well as revenue and margin
* Develops improvement strategies in conjuction with Global Services Senior Management that will drive continous improvement for repair center operation metrics.
* Manages projects & initiatives that drive continuous improvement and coordinates compliance and performance across internal and external providers.
* Analyzes ERP data in SAP and Business Warehouse to ensure compliance with defined processes.
* Supports Global Services Senior Management through report generation and data anlysis.
* Coordinates repair operations to ensure annual objectives and performance targets are being managed for success.
QUALIFICATION
* 5 years of experience in a supervisory or leadership role in service operations or other closely related fields
* Experience running complex processes using Lean or other technics
* Strong and proven experience leading field, technical repair or manufacturing teams
* Ability to exercise independent judgement within defined procedures and practices to determine appropriate action.
* Excellent written and verbal communication skills for interacting with internal operations and external partners
* Ability to set the standard for open communication, active problem solving, and a positive work environment
* Ability to organize, schedule, coordinate and negotiate effectively and to set priorities in a manner which ensures maximum performance and goal accomplishment
* Ability to solve procedural, systemic, and cross-functional issues
* Cost and productivity analyses
