Director of Operations
Job Description: Director of Operations - Charlotte, NC
Overview
We are seeking an experienced Director of Operations to lead and expand our mechanical construction operations in the Charlotte, NC region. This senior leadership role oversees project execution, fabrication, field operations, resource planning, safety, and operational strategy. The ideal candidate is a decisive, people‑focused leader with deep expertise in mechanical systems, industrial/commercial construction, and cross‑departmental coordination.
Key Responsibilities
Operational Leadership
- Provide strategic direction and oversight for all operational functions, including project management, field operations, engineering coordination, and fabrication workflows.
- Drive operational excellence through improved processes, standardization, and performance metrics.
- Serve as a key member of the executive leadership team, contributing to long‑range planning and business growth.
Project & Field Oversight
- Ensure all mechanical construction projects meet quality, safety, schedule, and budget expectations.
- Monitor project performance, address escalated issues, and support project teams with resources and strategic guidance.
- Oversee manpower planning, field staffing, and craft labor productivity.
Financial & Business Performance
- Develop annual operating plans, departmental budgets, and performance targets.
- Analyze project financials, margins, and operational KPIs; implement corrective actions when necessary.
- Support business development and preconstruction teams with operational insights during pursuits and estimates.
Team Development & Leadership
- Lead and mentor project managers, superintendents, coordinators, and operational staff.
- Build a strong leadership pipeline by promoting talent development, training, and succession planning.
- Foster a culture of accountability, collaboration, and safety.
Safety & Compliance
- Champion a proactive safety culture across all job sites and operational teams.
- Ensure compliance with OSHA standards, company safety protocols, and local/state regulations.
- Support safety audits, investigations, and continuous improvement initiatives.
Client & Stakeholder Relations
- Maintain strong relationships with clients, partners, suppliers, and industry stakeholders.
- Support high‑visibility project meetings, contract negotiations, and conflict resolution.
- Promote operational practices that enhance customer satisfaction and long‑term partnerships.
Qualifications
Required
- 10+ years of experience in mechanical construction, industrial piping/HVAC, or a closely related field.
- 5+ years of senior‑level leadership experience overseeing operations, project management, or large‑scale field teams.
- Strong understanding of mechanical systems, fabrication processes, installation practices, and construction operations.
- Proven experience managing budgets, financial reports, and operational KPIs.
- Exceptional communication, organizational, and leadership skills.
Preferred
- Bachelor's degree in Mechanical Engineering, Construction Management, or a related discipline.
- Experience leading multi‑state or multi‑office operations.
- Familiarity with BIM workflows, construction management software, and lean operational approaches.
What We Offer
- Competitive compensation and executive‑level benefits package
- Opportunities for organizational influence and long‑term leadership growth
- A collaborative culture focused on safety, innovation, and operational excellence
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.