BD/Ops Manager
Sr. Business Development Manager
Industrial Wastewater Treatment & Chemical Solutions
Location: Arkansas (Remote / Home-Based)
Travel: 30-50%
Status: Full-Time, Exempt
Position Summary
A growing provider of industrial wastewater treatment solutions is seeking a Sr. Business Development / Operations Manager to lead territory growth, customer development, and operational expansion within Arkansas.
This role is designed for an experienced wastewater treatment professional who combines strong commercial instincts with technical expertise. The successful candidate will be responsible for developing new business, growing existing accounts, strengthening customer relationships, and helping build regional operations as the territory expands.
The ideal candidate has a proven history of supporting industrial wastewater treatment programs, particularly within food processing and manufacturing environments, while successfully developing new revenue opportunities and leading customer-facing initiatives.
Key Responsibilities
Business Development & Territory Growth
- Develop and execute strategic sales plans to achieve revenue and profitability goals.
- Identify, qualify, and close new business opportunities throughout the territory.
- Conduct prospecting, cold calling, networking, and relationship-building activities.
- Leverage existing industry relationships to accelerate territory growth.
- Help establish and expand regional operations as business demand increases.
- Support recruiting and team growth initiatives as the territory develops.
Account Management & Customer Relationships
- Maintain and expand relationships with existing customer accounts.
- Build partnerships with plant managers, operations leadership, environmental managers, and executive stakeholders.
- Conduct regular business reviews and customer planning meetings.
- Develop long-term customer retention and account growth strategies.
- Serve as a trusted advisor on wastewater treatment and operational performance.
Technical Sales & Operations Support
- Provide on-site and remote technical support to customers.
- Troubleshoot wastewater treatment challenges and identify improvement opportunities.
- Conduct system evaluations and interpret operational performance data.
- Develop written recommendations and corrective action plans.
- Support treatment chemistry and equipment programs.
- Provide customer training and technical guidance.
- Ensure customer systems are operating efficiently and effectively.
Leadership & Regional Development
- Help establish operational best practices throughout the territory.
- Work closely with internal technical, service, and management teams.
- Support growth initiatives, process improvements, and regional business planning.
- Assist in developing scalable customer support and service strategies.
Required Qualifications
- 10+ years of wastewater treatment industry experience.
- Strong experience supporting industrial wastewater treatment systems and operations.
- Experience working with:
- Meat processing and protein facilities
- Food & beverage manufacturing
- Mining operations
- Oil & gas facilities
- Other industrial processing industries
- Proven success in business development, account management, and customer growth.
- Strong technical understanding of wastewater treatment chemistry and treatment processes.
- Ability to independently manage a territory and customer portfolio.
- Must reside in Arkansas and be willing to travel regionally.
- Valid driver's license and acceptable driving record.
Preferred Qualifications
- 10+ years selling wastewater treatment chemicals, equipment, or service solutions.
- Bachelor's degree in:
- Chemistry
- Biology
- Environmental Science
- Engineering
- Related technical discipline
- Advanced proficiency in Microsoft Office Suite.
- Experience leading territory development or regional growth initiatives.
Ideal Candidate Profile
- Strong hunter mentality with a proven ability to develop new business.
- Demonstrated success building long-term customer relationships.
- Technical problem solver with strong wastewater treatment expertise.
- Self-starter who thrives in a remote and entrepreneurial environment.
- Comfortable balancing sales, operations, and customer support responsibilities.
- Strong communicator capable of working with both plant-level and executive stakeholders.
Working Conditions
- Travel throughout Arkansas and surrounding markets (30-50%).
- Frequent visits to industrial facilities and wastewater treatment operations.
- Ability to work in industrial environments and treatment plants.
- Occasional lifting and movement of equipment, samples, and field materials.
Licensing & Special Requirements
- Successful completion of a background check.
- Valid state driver's license.
- Proof of insurance required.
- Ability to maintain an acceptable driving record.
FAQs
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