Field Service Representative
The Field Service Engineer plays a vital role in supporting advanced water and wastewater treatment systems, including membrane-based technologies. This position involves providing expert-level service, troubleshooting, and system optimization for municipal and industrial clients. The role is key to ensuring high system performance, customer satisfaction, and long-term operational success.
Key Responsibilities:
- Deliver technical support for membrane-based water and wastewater treatment systems.
- Conduct on-site and remote diagnostics, troubleshooting, and performance optimization.
- Support system installations, commissioning
- Collaborate with internal teams to identify customer needs and provide tailored solutions.
- Document service activities and system performance using company reporting tools.
Qualifications:
Education & Certifications:
- Bachelor's degree in Environmental Engineering, Biological Engineering, Chemical Engineering, Mechanical Engineering, or a related field.
- Valid driver's license required.
Experience:
- Minimum 5 years of experience in water/wastewater treatment, preferably with membrane systems (MBR/UF/RO/etc).
- Strong understanding of membrane filtration technologies.
Skills:
- Proficient in system diagnostics, instrumentation, and control systems.
- Skilled in using monitoring tools and interpreting performance data.
- Strong communication and presentation skills.
- Proficient in Microsoft Office and CRM platforms.
Competencies:
- Analytical and solution-oriented mindset.
- Self-motivated and able to work independently in the field.
- Strong organizational and time management skills.
- Team player with a commitment to quality and customer service.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
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