General Manager
About the Role:
We are seeking a dynamic and experienced General Manager to lead our Building Services operating unit. This role is pivotal in driving safety culture, operational excellence, and financial performance while fostering a high-performing team and delivering exceptional customer service. The ideal candidate is a strategic leader with deep mechanical knowledge and a passion for service excellence.
Key Responsibilities:
- Champion a safety-first culture and ensure compliance with all regulations (OSHA, NFPA, ASHRAE).
- Lead and inspire teams to achieve operational and financial goals.
- Drive business growth through strategic planning, customer renewals, and contract expansion.
- Oversee recruiting, onboarding, and talent development with support from Talent Acquisition.
- Manage budgeting, capital planning, and resource allocation.
- Collaborate with sales and project teams to ensure successful execution and customer satisfaction.
- Monitor quality control and implement process improvements.
- Address customer service issues promptly and effectively
- Bachelor's degree in Mechanical or Electrical Engineering (preferred) or equivalent experience.
- 10+ years in building services operations, maintenance management, or service-based project sales, including leadership experience; OR 15+ years of relevant experience without a degree.
- Proven expertise in HVAC, electrical, plumbing systems, and lifecycle cost management.
- Strong understanding of compliance standards and service delivery models.
- Exceptional leadership, communication, and problem-solving skills.
- Proficiency in Microsoft Office Suite and CRM tools
Why Join Us?
At , we live by our core values: Safety, Integrity, Empathy, and Urgency. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the building services industry.
FAQs
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