Senior Markets & Customer Manager
Senior Markets & Customer Manager
(Individual Contributor - Regional Hub Function)
Location
Japan (Hybrid working arrangement: 3 days in office / 2 days remote)
About the Role
We are seeking an experienced Senior Markets & Customer Manager to act as a key market and customer interface for a leading global energy technology organization. This is a senior individual contributor role, positioned within a regional hub (corporate function) rather than a business unit, and reporting directly to the Managing Director.
The role carries a broad external and strategic mandate, combining executive-level customer engagement, market intelligence, and country-level strategic support. You will represent the organization in the market, work closely with senior customer stakeholders, and collaborate across multiple internal business units.
Key Responsibilities
- Serve as a trusted senior interface to key customers across the full business lifecycle
- Build and maintain long‑term relationships with executive-level stakeholders at customer organizations
- Actively collaborate with internal business units to support key accounts and market initiatives
- Provide market intelligence, customer insights, and strategic input to senior management
- Support the definition and implementation of country and market strategies
- Represent the organization externally at industry events, customer meetings, and relevant associations
- Strengthen market positioning and brand presence through structured customer and stakeholder engagement
Working Relationships
- Reports directly to the Managing Director
- Works closely with all relevant internal business units
- Acts as a senior bridge between customers, market needs, and internal stakeholders
Candidate Profile
The ideal candidate is a seasoned professional with strong market presence, credibility at executive level, and deep understanding of the energy sector.
Required Experience & Skills
- Proven experience in the energy industry, with strong familiarity with complex industrial products and solutions
- Background in sectors such as power generation, wind power, gas services, steam turbines, compressors, or related fields
- Demonstrated experience engaging with senior executives at client organizations or managing strategic/key accounts
- Strong business acumen, with the ability to understand customer priorities and market dynamics
- Excellent communication and stakeholder management skills
- Ability to work independently while influencing across multiple internal functions
Key Requirements
- Native‑level Japanese and business‑level English
- Willingness to travel domestically and internationally (approximately 20-30%, case‑by‑case)
What Makes This Opportunity Attractive
- Broad scope of influence across markets, customers, and strategy
- High‑visibility role with direct exposure to senior management
- Regular interaction with senior customer executives and key industry stakeholders
- Opportunity to represent a global organization in the market
- Flexible hybrid working model supporting work‑life balance
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