General Manager
Position Summary
We are seeking an experienced and results-driven General Manager to lead and grow our Building Automation business unit. This senior leadership role is responsible for overall business performance, including operations, financial results, project delivery, service growth, and customer satisfaction.
The ideal candidate brings a strong combination of industry expertise in building automation or HVAC controls, along with proven leadership experience managing teams, driving revenue growth, and executing strategic initiatives.
Key Responsibilities
Business & Financial Leadership
- Own full P&L responsibility for the BAS business unit, including revenue, margin, and profitability targets
- Develop and execute annual business plans, budgets, and growth strategies
- Monitor financial performance, forecast results, and implement corrective actions as needed
- Identify and pursue new business opportunities, partnerships, and market expansion initiatives
Operations & Project Delivery
- Oversee all operations, including project execution, service delivery, and technical functions
- Ensure projects are delivered on time, within budget, and to quality standards
- Drive operational efficiency, resource planning, and process improvement initiatives
- Establish and maintain KPIs for project performance, service delivery, and customer satisfaction
Service & Lifecycle Growth
- Lead the development and expansion of service offerings (maintenance, analytics, optimization)
- Drive recurring revenue growth through service contracts and long-term customer relationships
- Promote a proactive, solutions-focused service culture
Team Leadership & Development
- Build, lead, and develop a high-performing team across project management, engineering, programming, and service
- Mentor senior staff and establish succession planning for key roles
- Foster a culture of accountability, collaboration, and continuous improvement
- Support recruitment and retention of top technical talent
Sales & Customer Engagement
- Partner with sales teams to drive pipeline growth and secure key projects
- Engage with strategic clients, consultants, and contractors to build long-term relationships
- Support major bids, proposals, and contract negotiations
- Act as executive sponsor for key accounts
Technical & Industry Leadership
- Maintain a strong understanding of BAS technologies, smart building trends, and market developments
- Support technical strategy, platform standardization, and innovation initiatives
- Ensure alignment between engineering standards, programming practices, and field execution
Quality, Safety & Compliance
- Ensure adherence to company safety programs, industry standards, and regulatory requirements
- Drive a culture of quality across all project and service activities
- Manage risk across projects, contracts, and operations
Qualifications
Required
- 10+ years of experience in building automation, HVAC controls, or related industry
- 5+ years in a senior leadership or management role (operations, business unit, or regional leadership)
- Proven experience with P&L management and delivering financial results
- Strong understanding of BAS project lifecycle (design, programming, commissioning, service)
- Demonstrated ability to lead cross-functional teams and scale operations
- Excellent business acumen and strategic thinking skills
Preferred
- Bachelor's degree in Engineering, Business, or related field
- MBA or advanced leadership training (preferred but not required)
- Experience with major BAS platforms (Niagara, Siemens, Schneider, JCI, etc.)
- Background in both project delivery and service business models
- Experience managing multi-million-dollar revenue portfolios
Skills & Competencies
- Strong leadership and organizational influence
- Strategic thinking with execution focus
- Financial acumen and data-driven decision-making
- Excellent communication, negotiation, and stakeholder management skills
- Ability to balance technical, operational, and commercial priorities
- Change management and continuous improvement mindset
Work Environment
- Office-based leadership role with regular site visits and client engagement
- Oversight of regional or multi-site operations
- Occasional travel required for client meetings, project reviews, and business development
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.