HVAC Service Manager - New Jersey
The job description includes the following:
* Mechanical system knowledge-Provide design, problem solving and cost effective solutions for clients and potential clients.
* Gross Profit Redemption- Achieve planned gross profit through leadership and management of service staff.
* Pricing & Estimating- Estimate cost of proposals and apply company pricing standards to estimate.
* Field service labor management- manages all service operations and field labor and service support.
* Account Expansion- Understand the customer and their facilities. Able to translate that understanding into proposals and sales that enhance the customer's requirement. Promote new business and upgrading of existing agreements by instructing and directing staff to generate and report leads and sales opportunities.
* Time Management/Planning-Assure proper staffing, training, tools, systems and procedures are in place to allow staff to complete all work in a quality and cost effective manner.
* Customer Relations- Promptly address customer concerns and resolve with the intent of maintaining a long term relationship.
* Company Relations-Build and maintain positive rapport and working relationships with all West Jersey personnel to resolve problems, gain opportunities and maximize profit.
* Service Scheduling- Scheduling of manpower and coordination among projects and service calls.
* Documentation-Prepare complete, clear and concise reports, proposals, required company paperwork as required. Maintain support information relative to ongoing work.
Requirements: 5+ years service management experience or equivalent, good communication and administrative skills
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.