Senior Service Technician
We are partnered with a leading provider of Building Automation Systems (BAS) solutions, delivering advanced controls, energy management, and system integration services across commercial and mission-critical environments. The organisation has a strong technical culture and maintains long-standing client relationships across sectors such as healthcare, education, data centers, and corporate facilities.
Position Summary:
The Senior Building Automation Service Technician is responsible for servicing, troubleshooting, and optimizing BAS systems across a diverse client base. This role acts as a technical lead in the field, supporting complex service issues, mentoring junior technicians, and ensuring high-quality system performance and client satisfaction.
Key Responsibilities:
- Diagnose and resolve complex BAS and HVAC controls issues across multiple platforms
- Perform service, maintenance, and system optimization on existing installations
- Lead troubleshooting efforts on integrations, communications networks, and system performance issues
- Support commissioning and upgrades of BAS systems as required
- Interface directly with clients, providing technical guidance and maintaining strong relationships
- Mentor and support junior technicians in the field
- Document service activities, recommendations, and system changes accurately
- Ensure systems are running efficiently, identifying opportunities for energy improvements
Required Qualifications:
- 5+ years of experience in Building Automation / HVAC controls service
- Strong hands-on experience with one or more BAS platforms (e.g., Niagara, Distech, Delta, Johnson Controls, Trane, Honeywell)
- Proven expertise in troubleshooting control systems, field devices, and networks
- Solid understanding of HVAC systems, sequences of operation, and control strategies
- Experience with BACnet, Modbus, or LonWorks protocols
- Ability to read and interpret control drawings and wiring diagrams
- Strong client-facing communication skills
Preferred Qualifications:
- Niagara N4 certification or equivalent
- Experience with system integration and multi-vendor environments
- Previous leadership or mentoring experience
- Exposure to mission-critical or large commercial projects
Compensation & Benefits:
- Competitive hourly rate or salary aligned with senior-level BAS technicians in the Atlanta market
- Company vehicle or allowance
- Full benefits package including medical, dental, and retirement options
- Ongoing training and development on leading BAS platforms
Career Progression:
This role offers a clear pathway into leadership positions such as Service Supervisor, Operations management, or Project Management, depending on individual career goals.
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