Survey Account Manager
Survey Account Manager | Kitchener-Waterloo, ON $130,000 - $180,000 per year
About the Firm This is an established, growing land surveying firm with a reputation for great service, built on what it calls one of the strongest teams in the surveying industry. Its culture rests on four core values:
- Care and compassion toward colleagues and clients
- Confidence balanced with humility
- A drive to keep learning and growing
- Commitment to a team-first culture
These values shape how the firm works every day, and employees say the culture shows it. The firm is now looking for an experienced surveying professional to grow its cadastral business in the Kitchener-Waterloo market.
The Opportunity As Account Manager, you'll lead cadastral growth across Kitchener-Waterloo. The role combines three areas: quoting, mentoring Project Managers and business development. You'll be the link between clients and project delivery. You'll win new work, set projects up well from the quote stage and help the Project Managers carry them through.
What You'll Do
- Prepare quotes that use your expertise to meet each client's needs
- Mentor and develop Project Managers
- Guide Project Managers as they deliver projects
- Spot market opportunities and trends
- Win new business and hit agreed success ratios
- Manage projects directly when needed
Quoting and Project Leadership
- Scope: Set a clear Scope of Work at the quote stage, break it into actionable steps and hand it off clearly to the Project Manager
- Schedule: Stay in close contact with Project Managers so projects finish on time and match the agreed timeline
- Cost: Prepare or oversee all quotes so they reflect true project costs and possible extras, with pricing that accounts for local opportunities and limits
- Communication: Make sure Project Managers keep clients and project teams informed throughout
- Training: Coach Project Managers and Quote Administrators so they know the firm's services well
Business Development
- New work: Build relationships with current and new clients, and use your network to find new opportunities
- Market trends: Track local and wider market trends, and work with the Business Development Manager to act on them
- Client relationships: Keep existing accounts strong while expanding into target regions and market segments
- Revenue growth: Set annual revenue KPIs with the Business Development Manager and review them regularly
- Networking and partnerships: Attend conferences and industry events, build referral business and develop partnerships that benefit both sides
- Other duties as required
What You Bring
- A solid understanding of the industries tied to surveying, such as building, planning, engineering and underground utilities
- Deep knowledge of the Kitchener-Waterloo cadastral market and its clients
- Strong industry connections and a proven networking track record
- An approachable, humble style and comfort guiding Project Managers on their projects
- Knowledge of the key markets in the firm's service area
What's in It for You
- Competitive pay, plus generous food and travel per diems you can use as you choose
- Comprehensive health and dental benefits, partly paid by the employer
- Healthcare spending account
- Flexible work hours
- RRSP with employer-matched contributions
- Travel opportunities
- Safety wear allowance
- Training and development
- Educational assistance
- Company events
FAQs
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