Service Sales Specialist
Service Sales Specialist - HVAC
Location: Raleigh, NC
Employment Type: Full-Time
Overview
We are seeking a motivated and customer-focused Service Sales Specialist to drive HVAC service and maintenance sales in the Raleigh, NC market. This role is responsible for developing new business, maintaining client relationships, and promoting preventive maintenance agreements, repair services, and retrofit solutions to commercial clients.
Key Responsibilities
Identify, develop, and close new HVAC service and maintenance opportunities within the Raleigh area
Sell preventative maintenance agreements, service contracts, and repair/retrofit solutions
Build and maintain strong relationships with building owners, property managers, and facility managers
Conduct site assessments to evaluate customer needs and recommend appropriate HVAC service solutions
Prepare proposals, pricing, and service agreements tailored to client requirements
Collaborate with service managers and technicians to ensure smooth project execution and customer satisfaction
Track sales pipeline, forecasts, and activity using CRM tools
Stay informed on local market trends, competitor offerings, and HVAC technologies
Participate in networking events, trade groups, and industry associations to generate leads
Achieve or exceed assigned sales targets and KPIs
Qualifications
3+ years of experience in HVAC service sales or related mechanical services sales
Strong understanding of HVAC systems, maintenance programs, and service operations
Proven ability to generate leads, close deals, and build long-term client relationships
Excellent communication, negotiation, and presentation skills
Self-motivated with strong organizational and time management abilities
Proficiency with CRM software (e.g., Salesforce or similar) and Microsoft Office
Preferred Qualifications
Experience in the Raleigh/Durham or broader Triangle market
Existing relationships with local property managers, facility managers, or commercial clients
Technical background in HVAC (field experience or technical training a plus)
Bachelor's degree in Business, Marketing, Engineering, or related field (preferred but not required)
Soft Skills
Strong interpersonal and relationship-building skills
Results-driven mindset with a hunter mentality
Ability to manage multiple accounts and sales cycles simultaneously
Problem-solving approach with focus on customer satisfaction
High level of professionalism and accountability
Compensation & Benefits
Competitive base salary + commission/bonus structure
Uncapped earning potential based on performance
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Car allowance or company vehicle
Ongoing training and professional development
Work Environment
Based in Raleigh, NC with regular travel to client sites across the Triangle region
Combination of office, field, and client-facing work
Fast-paced, growth-oriented sales environmen
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.