Director of Live Event Account Management - Philadelphia
About the Role:
We are seeking a dynamic and experienced Live Event Account Management Director to lead client relationships and drive growth within our live events division. This role is perfect for a strategic thinker with a proven track record in managing large-scale events, maintaining strong client partnerships, and leading high-performing teams.
Key Responsibilities:
Oversee and manage key client accounts, ensuring exceptional service and satisfaction across all live event projects.
Serve as the primary point of contact for clients, understanding their objectives and translating them into impactful event experiences.
Lead the planning, execution, and delivery of complex live events, working closely with production, creative, and technical teams.
Drive account growth by identifying new business opportunities and upselling additional services.
Develop and maintain strong relationships with key stakeholders, ensuring clear communication and alignment at all stages.
Manage budgets, timelines, and resource allocation to ensure successful project completion.
Lead and mentor a team of account managers, fostering a culture of collaboration, accountability, and excellence.
Stay current on industry trends and innovations to keep the company's offerings competitive and cutting-edge.
Requirements:
7+ years of experience in live event account management, with a strong background in large-scale event production.
Proven leadership experience, managing both clients and internal teams.
Exceptional communication and relationship-building skills.
Strong problem-solving abilities and a calm approach under pressure.
Ability to manage multiple projects simultaneously with high attention to detail.
Experience working with budgets, contracts, and vendor negotiations.
A deep understanding of live event production, AV, staging, and logistics.
Willingness to travel as needed for client meetings and on-site event management.
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