Generator Technician 4
Generator Technician IV
Reports To: Service Manager / Branch Manager
Job Type: Full-time (field-based)
About the Company
A leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial and industrial customers. Established in 1990, the company employs one of the largest teams of certified generator technicians in its region and continues to expand nationwide through organic growth and strategic acquisitions. The organization delivers comprehensive generator and backup power solutions across a broad customer base.
Job Summary
As a Generator Technician IV, you will serve as a senior field service expert, providing advanced troubleshooting, diagnostics, repairs, and maintenance on a wide variety of commercial and industrial generator systems. This role requires the ability to lead by example, support junior technicians, and independently manage complex service assignments with a high degree of technical expertise and professionalism.
Key Responsibilities
- Perform comprehensive troubleshooting and repairs on standby generators, transfer switches, and related equipment, including diesel, natural gas, and propane systems.
- Conduct advanced electrical diagnostics involving controls, Isolation/Bypass ATSs, and ATS logic.
- Perform complex field commissioning of new generator systems.
- Commission generator systems and controls while ensuring compliance with company and industry standards.
- Interpret schematics, wiring diagrams, and technical manuals accurately.
- Conduct root-cause analysis on recurring system failures and implement long-term solutions.
- Utilize digital and analog diagnostic tools effectively.
- Document all work performed, including parts used, labor, and service outcomes.
- Communicate clearly with customers regarding service work, recommendations, and follow-up actions.
- Maintain compliance with OSHA and company safety requirements.
- Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service needs.
- Serve as a key escalation point for urgent service calls.
Qualifications
- High school diploma or GED required; technical certification or associate degree in Diesel Technology, Electrical Technology, Power Generation Technology, or a related field preferred.
- Minimum of 10 years of generator service experience, preferably supporting commercial and industrial systems.
- Experience with multiple OEM platforms, including major generator and switchgear manufacturers.
- Strong knowledge of diesel and natural gas engines, electrical power systems, controls, and single-phase/three-phase applications.
- Strong understanding of NFPA 110, NFPA 70E, and OSHA standards.
- Ability to read and interpret electrical and mechanical schematics.
- Valid driver's license with a clean driving record.
- Ability to lift 50+ lbs and work in a variety of environmental conditions.
- Excellent customer service and interpersonal communication skills.
Skills and Competencies
- Ability to perform all responsibilities associated with a Level III Generator Technician role.
- EGSA Journeyman Certification preferred.
- OEM training from major generator manufacturers preferred.
- Familiarity with remote monitoring systems and network communications.
Opportunities for Growth
Generator Technician IV employees may advance into positions such as:
- Generator Technician V
- Service Manager
- Technical Sales Representative
- Service Writer
- Systems Integration Specialist
Advancement opportunities are based on performance, qualifications, and career objectives. Ongoing OEM training and leadership development programs are available for high-performing employees.
Why Join Us?
- Industry leader in emergency power system service and support
- Competitive compensation and benefits
- Consistent year-round workload
- Paid OEM and technical training
- Strong career advancement opportunities
- Team-oriented work environment
- Employee appreciation and recognition programs
FAQs
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