Job Description:
We are seeking a highly skilled and experienced Senior Audio Visual (AV) Field Engineer to join our dynamic team. This role involves extensive travel (60% of the time) to various client sites to install, configure, troubleshoot, and maintain AV systems. The ideal candidate will have a strong background in AV systems integration and a proven track record of working with Crestron, AMX, Q-sys, Extron, and Cisco technologies.
Key Responsibilities:
- System Installation and Configuration: Install, configure, and commission AV systems at client sites, ensuring all components integrate seamlessly.
- Technical Support: Provide expert-level troubleshooting and technical support for AV systems, diagnosing and resolving issues efficiently.
- Client Interaction: Communicate effectively with clients to understand their requirements, provide technical guidance, and ensure customer satisfaction.
- System Maintenance: Perform regular maintenance and updates on AV systems to ensure optimal performance and longevity.
- Documentation: Prepare detailed documentation for system installations, configurations, and troubleshooting procedures.
- Training: Conduct training sessions for clients and junior engineers on AV system operation and maintenance.
- Quality Assurance: Ensure all installations and configurations meet company standards and client specifications.
Qualifications:
- Experience: Minimum of 5 years of experience in AV systems integration and field engineering.
- Technical Skills: Proficiency in Crestron, AMX, Q-sys, Extron, and Cisco AV technologies.
- Certifications: Relevant certifications from Crestron, AMX, Q-sys, Extron, and Cisco are highly desirable.
- Travel: Willingness and ability to travel 60% of the time to various client locations.
- Problem-Solving: Strong analytical and problem-solving skills with the ability to think on your feet.
- Communication: Excellent verbal and written communication skills.
- Teamwork: Ability to work independently and as part of a team.
- Driver's License: Valid driver's license and a clean driving record.
Preferred Qualifications:
- Education: Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
- Project Management: Experience in managing AV projects from conception to completion.
- Software Skills: Proficiency in AV-related software and programming languages.
- Adaptability: Ability to adapt to new technologies and stay updated with industry trends.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development and certification reimbursement.
- Travel expenses covered by the company.
