Account Manager

New York

Permanent

USD110000 - USD150000

Water Technology

PR/583486_1776727063

Account Manager - Specialty Chemicals (Water Treatment)

Territory: Syracuse & Northern Albany, NY
Work Location: Remote
Travel: ~50% (regional)

Role Overview

The Account Manager is responsible for managing and growing a defined customer base within the Syracuse and Northern Albany region, supporting industrial and commercial customers with specialty chemistry programs focused on water, wastewater, and process applications. This role combines technical sales, relationship management, and consultative problem‑solving to deliver value‑driven solutions aligned with customer operational and sustainability goals.

As part of a global specialty chemistry manufacturer, this position works closely with technical service, product management, and operations teams to ensure safe, compliant, and effective chemistry programs across diverse customer environments.

Key Responsibilities

Manage and grow a portfolio of existing accounts while identifying and developing new opportunities within the assigned territory
Serve as the primary point of contact for customers, building long‑term, trusted relationships at both plant and corporate levels
Deliver consultative solutions across water treatment, wastewater treatment, and process chemistry applications
Conduct site visits to assess systems, identify improvement opportunities, and support implementation of chemical programs
Collaborate with technical service teams to support troubleshooting, optimization, and continuous improvement initiatives
Develop and execute territory plans aligned with revenue growth, retention, and margin objectives
Monitor customer performance, ensure contract compliance, and proactively address service or performance concerns
Maintain accurate documentation, reporting, and CRM activity related to accounts and opportunities
Stay current on regulatory trends, sustainability initiatives, and industry best practices impacting customer operations

Qualifications & Experience

Bachelor's degree in chemistry, engineering, environmental science, or a related technical or business field (or equivalent experience)
3-7+ years of experience in technical sales, account management, or field‑based customer support within water treatment, wastewater, industrial chemistry, or related industries
Strong understanding of industrial water systems, wastewater processes, or applied chemistry solutions
Proven ability to manage a territory independently and build durable customer relationships
Comfortable operating in manufacturing, industrial, or utility environments
Strong communication, organizational, and problem‑solving skills

FAQs

I have applied for a role, what happens next?

Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.

This role doesn’t 100% suit my next professional move, can you help?

Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.

We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.

That's why we recommend registering your resume so you can be considered for roles that have yet to be created.

Can you help with resume preparation, interviews, and offer negotiation?

Yes, we help with resume and interview preparation. From customized support on how to optimize your resume to interview preparation and compensation negotiations, we advocate for you throughout your next career move.