Director of Service


Austin
GBP120000 - GBP165000
PR/573252_1766398580
Director of Service

Director of Service

Location: Austin TX

Are you a strategic leader with a passion for delivering exceptional service? We're seeking a Director of Service to join an established electrical firm that has been setting the standard for over 20 years. This is a fantastic opportunity to lead a high-performing team and drive operational excellence across our service division.

Key Responsibilities:

  • Lead and manage the service department, ensuring top-tier customer satisfaction and operational efficiency.
  • Develop and implement service strategies to optimize performance and profitability.
  • Oversee scheduling, resource allocation, and project delivery for service contracts.
  • Build and maintain strong client relationships, acting as a trusted advisor for all service needs.
  • Monitor KPIs and financial performance, driving continuous improvement initiatives.
  • Collaborate with senior leadership to align service operations with company goals.

What We're Looking For:

  • Proven experience in a senior leadership role within the electrical or construction industry.
  • Strong understanding of service operations and contract management.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to drive growth and maintain high standards of customer care.

Why Join Us?

  • Work with an industry leader known for quality and innovation.
  • Competitive salary, benefits, and performance incentives.
  • Opportunity to shape the future of our service division.

Please apply below or feel free to reach out directly to myself.

FAQs

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