Account Manager
Company Overview
A global leader in water, hygiene, and infection‑prevention solutions, serving nearly three million customer locations worldwide. With a strong presence in over 170 countries, the organization delivers data‑driven insights, chemical innovations, and on‑site expertise to help customers enhance food safety, maintain clean environments, optimize water and energy use, and achieve long‑term sustainability across food, healthcare, hospitality, and industrial sectors.
Job Responsibilities:
- Drive sales and profitability targets across assigned areas and division.
- Analyse business performance with the manager to identify growth opportunities and implement action plans.
- Manage the sales funnel, including acquisition planning and new business development.
- Negotiate and close deals, ensuring smooth conversion and start‑up execution.
- Deploy new programs, initiatives, and targeted price increases for selected customers.
- Establish and execute a structured service call plan aligned to service level agreements.
- Build and maintain strong customer relationships at all operational and strategic levels.
- Deliver customer service in accordance with agreed service levels.
- Optimise account profitability, including management of equipment investment and flat‑fee structures.
- Execute corporate account commitments and communicate updates to the Corporate Account Manager.
- Conduct periodic business reviews with strategic accounts.
- Identify customers-at-risk, manage contract renewals, and develop retention strategies with the manager.
- Ensure timely collection of receivables and proactively prevent credit holds.
- Identify and implement solutions that enhance customer performance, service quality, and total cost efficiency.
- Quantify and communicate the value delivered to customers through solutions, programs, and services
- Follow all corporate safety guidelines and incident‑reporting procedures.
- Act as a safety champion at customer sites, demonstrating safe practices at all times.
Job Requirements
- Degree in Chemical Process Engineering, Food Science, or related fields preferred.
- 4-5 years of relevant experience in sales, account management, or technical service (F&B or industrial sector preferred).
- Strong commercial mindset with the ability to sell value‑based and solution‑oriented offerings.
- Able to work independently with strong integrity, accountability, and resilience under pressure.
- Excellent planning, organizational, communication, and problem‑solving skills.
- Customer‑focused with strong consultative selling capabilities.
- Technical understanding in mechanical or electrical systems is an added advantage.
- Valid Singapore Driving License required.
- Proficient in MS Office and general computer applications.
Apply today or email me at or at +65 6027 2719 to discuss this new opportunity.
Do note that we will be only in touch if your application is shortlisted.
Contact: Huang Jin Han (License No: R22104730)
Phone Number: +65 6027 2719
FAQs
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