Director of Service & Automation

Greater Hartford

Permanent

USD150000 - USD210000

Automation and Controls

PR/587554_1776244505

Director of Controls

Location: Greater Hartford, CT
Salary: $150,000 - $210,000 + bonus

Role Overview

We are seeking a Director of Controls and Service to lead and grow our controls and service organization in Connecticut. This role has full responsibility for the performance of the division, including P&L ownership, team leadership, and operational execution across service and automation.

The ideal candidate has strong technical BAS knowledge combined with proven management experience and the ability to run a multi‑discipline business unit effectively. If you are seeking a key role within an established, and growing business with a family-feel, where you can make an impact, this could be the position for you.

Key Responsibilities

Lead and grow the controls and service division, with full ownership of P&L performance
Oversee service and automation operations, ensuring consistent execution and customer satisfaction
Manage and support technicians, automation engineers, sales staff, and administrative personnel
Set operational standards, workflows, and performance expectations across the division
Partner with sales to support growth, renewals, and customer retention
Provide technical oversight and escalation support for complex BAS and controls issues
Drive hiring, development, and retention of high‑performing teams
Ensure compliance with safety, labor, and contractual requirements

Required Qualifications

Strong technical background in Building Automation Systems and HVAC controls
Prior management experience leading service, controls, or automation teams
Experience overseeing budgets, forecasts, and operational performance
Ability to lead both technical and non‑technical teams effectively
Strong communication and leadership skills

Preferred Qualifications

Experience managing both service and automation organizations
Background in commercial, healthcare, higher education, or industrial environments
Familiarity with BAS platforms such as Niagara, Tridium, JCI, Siemens, or Schneider

Compensation and Benefits

Base salary range of $150,000 to $210,000, depending on experience
Competitive benefits package
Senior leadership role with direct impact on business growth and performance

FAQs

I have applied for a role, what happens next?

Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.

This role doesn’t 100% suit my next professional move, can you help?

Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.

We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.

That's why we recommend registering your resume so you can be considered for roles that have yet to be created.

Can you help with resume preparation, interviews, and offer negotiation?

Yes, we help with resume and interview preparation. From customized support on how to optimize your resume to interview preparation and compensation negotiations, we advocate for you throughout your next career move.