About the Role

We are looking for a commercially driven Business Development Manager to help grow our services business by winning new clients and expanding relationships with existing customers. This role is responsible for identifying opportunities, developing tailored proposals, managing the sales process, and working with internal teams to deliver successful outcomes for customers.

Key Responsibilities

Business Development

• Identify and pursue new business opportunities within target markets.
• Build relationships with key decision-makers through networking, referrals, industry events, and direct outreach.
• Research customer needs, market trends, and competitor activity to support business growth.
• Assess opportunities based on customer requirements, commercial viability, and delivery capability.
• Develop and implement account plans to secure new business.

Client Relationship Management

• Grow and maintain relationships with existing customers.
• Identify opportunities to expand services, renew contracts, and support long-term partnerships.
• Understand customer priorities and provide solutions that add value.
• Monitor customer feedback and work with internal teams to ensure a positive customer experience.
• Drive follow-up actions on proposals, quotations, and business opportunities.

Proposal & Tender Management

• Lead the preparation of proposals, tenders, quotations, and customer presentations.
• Coordinate input from technical, operational, and commercial teams.
• Ensure submissions are accurate, competitive, and aligned with customer requirements.
• Support site visits, bid clarifications, and presentation activities throughout the sales process.
• Work with stakeholders to develop pricing, commercial terms, and delivery plans.

Sales Conversion & Opportunity Management

• Manage opportunities from initial enquiry through to contract award.
• Conduct commercial discussions and negotiations within approved guidelines.
• Maintain accurate sales pipeline records and forecasts.
• Analyse win/loss outcomes and identify opportunities for improvement.
• Support a smooth handover of secured projects to delivery teams.

Reporting & Performance

• Track and report on pipeline activity, sales performance, forecasts, and conversion rates.
• Provide regular updates on key opportunities, risks, and market insights.
• Contribute to the development of sales materials, case studies, and best-practice content.

Skills & Experience

• Degree, diploma, or equivalent experience in Business, Engineering, or a related field.
• Proven experience in business development, technical sales, account management, or a similar commercial role.
• Strong track record of winning new business and growing customer accounts.
• Experience managing proposals, tenders, and complex sales opportunities.
• Excellent communication, presentation, relationship-building, and negotiation skills.
• Strong organisational skills with the ability to manage multiple opportunities simultaneously.
• Proficiency in Microsoft Office and CRM or sales management systems.
• Experience in facilities, engineering, maintenance, technical services, or related sectors is advantageous.

If you are interested, kindly apply with your latest CV detailing your data center construction project experience. Only shortlisted candidates will be contacted.

Contact: Theodora Po (Lic. No R22107740 / EA No. 16S8194)