Roofing Service Manager
About the Firm
This nationally recognized consulting firm has specialized in roofing and building envelope solutions since 1999. They are more than a service provider. They are a growing business built on trust, innovation, and people-first values. Their mission is simple: protect commercial property investments and the people within them.
They deliver unbiased assessments and long-term strategies that extend the life of roof and envelope systems while giving clients clear maintenance roadmaps and budget planning. Using advanced technologies such as infrared thermography, water testing, and drone surveys, they provide fast and accurate evaluations that empower informed decisions. Their team culture prioritizes employees and clients, fostering collaboration, professional growth, and excellence in every project.
About the Role
They are seeking a strategic and detail-oriented Operations Manager to lead and optimize roofing and building envelope consulting services. Based in Wisconsin, this role is ideal for someone with deep technical knowledge and a passion for operational excellence. The Operations Manager will oversee field operations, manage project delivery, mentor staff, and ensure services consistently meet the highest standards of quality and performance.
Key Responsibilities
Lead and manage day-to-day operations for roofing and building envelope projects ensuring timely and cost-effective delivery
Supervise and support field staff including Construction Observers and Project Managers fostering a culture of accountability and continuous improvement
Oversee quality assurance protocols and ensure compliance with project specifications, industry standards, and client expectations
Collaborate with senior leadership on resource planning, budgeting, and strategic growth initiatives
Review and approve field documentation including daily reports, photographs, and technical observations
Serve as a technical resource for complex roofing and envelope issues supporting risk mitigation and long-term building performance
Maintain strong client relationships through proactive communication and problem-solving
Qualifications
Extensive experience in roofing systems, building envelope consulting, or construction management with commercial experience preferred
Proven leadership in managing teams and operations within a technical consulting or construction environment
Strong understanding of building science, construction methods, and quality assurance practices
Excellent written and verbal communication skills
Familiarity with drafting practices with knowledge of AutoCAD and report writing tools as a plus
Valid driver's license in good standing and insurability under company policy
Willingness to travel regionally as needed
Professional registration through IIBEC such as RRO or RRC is strongly preferred
Compensation and Benefits
Competitive salary commensurate with experience and qualifications
Company car provided for work-related travel
Per diem reimbursement for meals, lodging, and mileage for travel
Support for continuing education, certifications, and professional development
Comprehensive benefits package including:
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off including vacation, sick leave, and holidays
Life and disability insurance
Employee assistance program
Opportunities for advancement and cross-disciplinary collaboration
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.
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