Technology & Innovation Consultant
Technology & Innovation Consultant - Water/Wastewater
Location: Remote, with up to 50% travel to client/project sites
The Opportunity
An employee-owned consulting firm specialising in the water and wastewater sector is looking for a Technology & Innovation Consultant to help utility clients improve operational performance through technology.
This position would suit someone who combines strong technical knowledge with curiosity, commercial awareness, and the ability to understand the bigger operational picture.
The successful candidate will work closely with water and wastewater utilities to understand their challenges, evaluate technology opportunities, and implement practical solutions that improve operations, strengthen cybersecurity, and enable better decision-making.
The role sits at the intersection of IT, operational technology (OT), cybersecurity, software, data, and utility operations, so the individual does not need to be a specialist in every area but should have strong technical depth in at least one relevant discipline and the ability to work across others.
Key Responsibilities
The Technology & Innovation Consultant will:
- Work directly with utility clients to understand operational challenges and identify opportunities to improve performance through technology.
- Assess IT and OT environments and develop recommendations around cybersecurity, reliability, system integration, and long-term support.
- Support technology planning, cybersecurity assessments, policy development, and technology implementation.
- Develop or integrate digital tools, applications, and data workflows that improve access to information and streamline operational processes.
- Identify appropriate opportunities for the use of AI and data analytics, considering data security, accuracy, human oversight, and practical business value.
- Translate technical findings into clear recommendations, roadmaps, implementation plans, and client deliverables.
- Work across multiple technical disciplines to ensure technology solutions align with operational requirements and wider organisational objectives.
- Contribute to project scopes, budgets, schedules, and proposals.
- Build strong client relationships, understand additional business needs, and act as a trusted technical adviser.
Candidate Profile
The successful candidate will bring:
- Demonstrated experience using technology to solve operational or business challenges.
- Strong technical expertise in at least one relevant area, with the ability and willingness to work across multiple disciplines.
- Strong problem-solving skills and an understanding of how technical decisions affect wider operational performance.
- The ability to explain complex technical concepts clearly to both technical and non-technical stakeholders.
- Strong communication, facilitation, and client-facing skills.
- An interest in emerging technologies and their practical application.
- Good judgement around cybersecurity, data quality, confidentiality, and responsible AI use.
- Strong attention to detail, documentation, preparation, and follow-through.
- A bachelor's degree in a STEM discipline.
Relevant Technical Experience
Candidates may come from a variety of technical backgrounds. Relevant experience could include one or more of the following:
IT Infrastructure & Networking
- VMware
- Microsoft Server
- Network design and configuration
- Network switches
- DNS
- VPNs and remote access
- Multi-factor authentication
IT/OT Cybersecurity
- Cybersecurity assessments
- Security policies and strategy
- Cybersecurity planning
- NIST Cybersecurity Framework
- NIST SP 800-53
- Security within industrial or operational technology environments
Software Development & Systems Integration
- Python
- JavaScript
- Web applications
- APIs
- Databases
- Systems integration
- Digital tools designed to improve operational workflows
Water/Wastewater Operations & Data
- Water or wastewater treatment processes
- Operational data management
- Regulatory reporting
- Process optimisation
- Digital tools supporting field and operations teams
Consulting & Project Delivery
- Client-facing consulting
- Technical needs assessments
- Technology roadmaps
- Implementation planning
- Project coordination
- Scope, budget, and schedule development
Industry Background
Previous water or wastewater utility experience is highly valuable, although candidates with transferable experience from other utilities, critical infrastructure, industrial environments, or similarly complex operational settings will also be considered.
Why Consider the Opportunity?
The organisation operates through an employee-owned model, giving employees a direct connection to the long-term success of the business.
The position offers the opportunity to work across technology, cybersecurity, digitalisation, and utility operations, collaborating with multidisciplinary teams to help essential infrastructure organisations modernise their technology and improve performance.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
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