BAS Specialist
Join a team that specialises in keeping critical building automation systems operating efficiently, reliably, and at peak performance. This position is centred around supporting existing customer sites, using your expertise in Tridium Niagara and HVAC controls to diagnose issues, enhance system functionality, and deliver exceptional technical service.
Service, troubleshoot, and maintain Tridium Niagara-based building automation systems
Diagnose and resolve HVAC controls, field device, networking, and integration issues
Perform system health checks, performance assessments, and preventative maintenance visits
Support customers remotely and on-site with technical service requirements
Modify and optimise Niagara programming and control strategies to improve building performance
Investigate alarms, communication failures, and operational issues across BAS platforms
Commission replacement devices and support upgrades within existing facilities
Configure graphics, trends, alarms, and reporting functions within Niagara systems
Work directly with facility managers and end users to identify and resolve operational challenges
Produce clear service documentation and technical reports following site visits
Minimum 3 years of experience working with Building Automation Systems (BAS) or Building Management Systems (BMS)
Strong hands-on experience with Tridium Niagara (Niagara AX and/or Niagara N4)
Solid understanding of HVAC controls, sequence of operations, and mechanical systems
Experience troubleshooting controls systems, controllers, sensors, actuators, and network communications
Ability to identify root causes and provide effective technical solutions
Experience supporting operational and occupied buildings in a service environment
Strong customer-facing communication skills
Valid driver's licence and ability to travel locally throughout Connecticut
HVAC D-2 or S-2 Refrigeration Licence
Experience with Johnson Controls systems and integrations
Knowledge of BACnet, Modbus, and other open protocols
Experience with energy optimisation and building performance improvements
Previous field service or service technician background
Tridium Niagara N4
Tridium Niagara AX
Building Automation Systems (BAS)
HVAC Controls
DDC Controls
BACnet
Modbus
Johnson Controls
Connecticut-based position
Service-focused role supporting customer sites throughout the region
Combination of field service work and remote troubleshooting support
FAQs
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