Company Overview: My Client is a cutting edge events production company providing services throughout New York and New Jersey. As they expand, they are looking for an experienced Senior Account Manager to join their dynamic team and lead their efforts in the vibrant East Coast market.
Key Responsibilities:
- Develop and maintain strategic relationships with key clients, thoroughly understanding their audiovisual needs and objectives.
- Listen to client feedback and concerns, providing expert guidance and innovative solutions to address their requirements.
- Work collaboratively with internal teams to design and deliver customized AV solutions that align with client goals and budgets.
- Identify and capitalize on new business opportunities within existing accounts, driving revenue growth and market expansion.
- Prepare and deliver compelling proposals, quotations, and presentations, clearly articulating the value of our solutions.
- Coordinate closely with project managers and technical teams to ensure seamless project execution and client satisfaction.
- Track and analyze key account metrics, including revenue forecasts, project status, and client satisfaction levels.
- Stay ahead of industry trends and competitor activities, offering insights and recommendations for continuous improvement.
- Serve as a trusted advisor to clients, providing ongoing support and guidance to enhance their audiovisual experiences.
Qualifications:
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in account management or sales, with a proven track record in the audiovisual or technology industry.
- Deep understanding of audiovisual technologies and solutions, with the ability to effectively communicate technical concepts to non-technical audiences.
- Proven success in managing key client accounts, exceeding sales targets, and fostering long-term relationships.
- Exceptional communication and negotiation skills, with the ability to influence and persuade stakeholders at all levels.
- Highly self-motivated and results-oriented, with a strong passion for delivering outstanding customer service.
- Proficiency with CRM software and sales tracking tools for effective account management.
- Ability to thrive in a fast-paced, dynamic environment, with strong organizational skills and a sense of urgency.
