Job Summary: As a Senior AV Field Engineer, you will be a key member of our technical team responsible for implementing, troubleshooting, and supporting complex AV projects. Your expertise will play a crucial role in delivering seamless AV installations, exceeding customer expectations, and maintaining our reputation as a leader in the industry.
Responsibilities:
- On-Site AV Installations: Lead and oversee on-site AV installations, ensuring all equipment and systems are set up accurately and efficiently, adhering to project specifications.
- Troubleshooting: Identify and resolve technical issues during installations or ongoing support, applying problem-solving skills to ensure swift resolutions.
- Technical Expertise: Demonstrate a deep understanding of AV signal flow, system design, and integration best practices to deliver high-quality AV solutions.
- Training and Support: Provide hands-on training to end-users, empowering them to effectively utilise and maintain AV systems. Offer ongoing support to address any user inquiries or technical concerns.
- Documentation: Maintain accurate project documentation, including installation records, system diagrams, and user manuals, ensuring easy access for team members and clients.
- Quality Assurance: Ensure all AV installations and configurations meet industry standards, manufacturer guidelines, and comply with relevant regulations.
- Continuous Learning: Stay up-to-date with the latest AV technologies, trends, and best practices, actively seeking opportunities for professional growth and improvement.
Skills/Qualifications:
- Experience with DSP and fluent with DSP codes.
- Fluent with software systems such as Crestron, Biamp & Tesira.
- Minimum of 5 years of hands-on experience in the AV industry, with a focus on AV system installation and support.
- Holding a CTS-I certification is preferred.
- Proficiency in AV equipment setup, configuration, and troubleshooting.
- Strong understanding of AV signal routing, control systems, and audiovisual integration.
Join our dynamic team and be part of an organisation that values innovation, teamwork, and client satisfaction. Together, let's create exceptional audiovisual experiences that shape the future of technology.
