RESPONSIBILITIES:
* Deploying/Implementing Cisco Unified Communications / Cisco UC
Provide technical support for our project managers prior to installation
* Provide technical expertise in design, configuration and troubleshooting of collaboration technologies
* Provide technical support for our project managers prior to installation
* Develop and Implement the technical architecture and physical design of the network
* Supporting sales with efforts from an engineering strategy which would include customer facing presentations and demonstrations.
* Supporting POC's and product / solution evaluations * Plan, manage and execute customer product pilots
QUALIFICATIONS:
* Experience in Unified Communications and collaboration concepts, products, technologies and solutions including VoIP, messaging, the H.323 and SIP, IP communications and protocols including TCP, UDP, RTP, SCCP, MGCP, as well as Cisco Presence
* Hands-on experience with CUCM, Cisco Unity, Expressway, Contact Center, Cisco Telepresence, UCCX, CUCDM, Cisco gateways- Cisco CCNP or CCIE certification
* Understanding of video conferencing software such as zoom, teams, webex, go to meeting, etc